Managed Services

Get more than a capable pair of hands...

Your school is a dynamic environment. The technology you need to meet the demands of that environment is also dynamic. Ensuring you always have the expertise and manpower to manage your requirements can be a huge headache. It's good to know you can always count on the Capita SIMS Managed Services team to cover the challenges you face, wherever and whenever they occur.

Whether its weekly, fortnightly, monthly, half termly or termly, we can seamlessly integrate into your environment, bringing with us over 30 years' experience across the educational technology spectrum.

So when you need extra support in your school, covering off both administrative and technical tasks, we’re just a phone call away.

Put us to the test. Our comprehensive service brings you a wide range of support services to choose from including:

  • On-site technical support to ensure your administration and curriculum networks are up to date.
  • General SIMS assistance to provide administration assistance to reduce your staff’s workload.
  • SIMS financial support to hand over any SIMS financial procedures to our experienced staff.
  • Primary pupil tracking to provide a data entry service that eases the burden of recording, analysing and reporting assessment data.
  • Laptop encryption for peace of mind that your data is safe and sound when your staff are working off-site.
  • SIMS upgrades carried out all for you so you do not have to worry about them.
  • Hardware maintenance for assurance that if anything goes wrong, we can put it right.
  • VPN support for staff who work off-site.

Benefits

  • Improve school efficiency
  • Reassurance that the job will be completed
  • Peace of mind that you are not alone if an issue comes up with your MIS

Advantages

  • Access to a team of education IT experts
  • Fast response times
  • Incident logging by phone, web, fax or email

Features

  • Full IT support

Other Services

For more information on our other services, please click below: